Terms and Conditions

Terms and Conditions of Ecoflâneur

Please read these Terms and Conditions (“Agreement”) carefully before using www.ecoflaneur.com (“the Website”) operated by jk digital (“us,” “we,” or “our”). This Agreement sets forth the legally binding terms and conditions for your use of the Website and any purchases made through the Website.

By accessing or using the Website in any manner, including, but not limited to, browsing the Website, making a purchase, or contributing content, you agree to be bound by this Agreement. If you do not agree to all the terms and conditions of this Agreement, then you may not access the Website or use any services.

Products and Services
1.1 Product Descriptions: We make every effort to ensure that the products and services displayed on our Website are accurately described. However, we do not warrant that the descriptions or other content on the Website are error-free, complete, reliable, or current. If a product offered by us is not as described, your sole remedy is to return it in unused condition.
1.2 Pricing: All prices displayed on our Website are in USD and are subject to change without notice. We reserve the right to modify prices, discontinue products, and change or update information regarding any products or services at any time.
1.3 Availability: Product availability is subject to change. We cannot guarantee the availability of any product or service listed on our Website. In the event that a product or service is unavailable after you have placed an order, we will notify you and provide a suitable alternative or a refund.

Orders and Payments
2.1 Order Acceptance: All orders placed through our Website are subject to our acceptance. We reserve the right to refuse or cancel an order at any time for any reason.
2.2 Payment: We accept payment via common credit cards like Mastercard, Visa, American Express and others. You agree to provide accurate and complete payment information when making a purchase. By providing your payment information, you authorize us to charge the specified amount for your order.
2.3 Shipping and Delivery: We will make reasonable efforts to ensure that your order is shipped and delivered within the estimated timeframe. However, we are not responsible for any delays or damages caused by shipping carriers or events beyond our control.

Returns and Refunds
3.1 Return Policy: We offer a 30-day return policy for most products. To be eligible for a return, the product must be unused, in the same condition as received, and in its original packaging. Certain products may be excluded from our return policy.
3.2 Exchange / store credits: Once your returned product is received and inspected, we will notify you of the approval or rejection of your exchange or store credit. If approved, the exchange or store credit will be processed within 30 days.

Intellectual Property
4.1 Ownership: The Website and its original content, features, and functionality are owned by jk digital and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
4.2 Limited License: You are granted a limited, non-exclusive, non-transferable license to access and use the Website for personal, non-commercial purposes.

Limitation of Liability
In no event shall jk digital, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the Website or any products or services obtained through the Website.

Governing Law
This Agreement shall be governed by and construed in accordance with the laws of SAR Hong Kong, China. Any legal action or proceeding arising out of or relating to this Agreement shall be exclusively brought in the courts located in SAR Hong Kong, China.

Changes to the Agreement
We reserve the right, at our sole discretion, to modify or replace this Agreement at any time. The most current version of the Agreement will be posted on the Website. By continuing to access or use the Website after any revisions become effective, you agree to be bound by the revised terms and conditions.

By using our Website, you acknowledge that you have read, understood, and agree to be bound by all the terms and conditions of this Agreement.

If you have any questions or concerns regarding these Terms and Conditions, please contact us at service@ecoflaneur.com or +85261806667.

Effective Date: 21st April 2024